Browse Chapters
Are You Using the Right Technology for the Right Task?
Technology should serve people, not the other way around. Edna challenges organizations to look beyond adopting technology simply because it is available and instead ask whether they are using the right technology for the right task and in a way that works for them.
AI Deployment: How Do We Use It, Where Do We Use It and Who Governs It?
AI has reached an inflection point. The excitement around what is possible is giving way to harder questions around deployment, value and governance. Edna explores the questions organizations should be asking as they move from experimentation to implementation, including where AI belongs, how it should be used and what governing models need to be in place.
AI Agents Can Teach Other Agents. Here’s Why That Requires Governance
AI agents can expand what organizations and their people are capable of doing, but increasing autonomy introduces new security and governance considerations. Edna explains why organizations should think about agents as part of the workforce with defined identities, credentials, authorization and boundaries around what they can access and do.
"Technology is here to serve us, not the other way around."