AI Deployment: How Do We Use It, Where Do We Use It and Who Governs It?

As artificial intelligence becomes more deeply embedded into how we work and operate, security can no longer be viewed through a purely digital lens. The challenge is not only understanding what new technology can do, but determining how we use it responsibly, how we govern it and how we keep people at the center of the decisions we make.

In this episode of Horizons, Edna Conway, CEO of EMC Advisors and former Chief Security Officer at Microsoft and Cisco, explores a people-first approach to security in the age of AI. From physical, operational and behavioral security to privacy, AI governance and autonomous agents, Edna challenges leaders to think more holistically about the technologies becoming part of our everyday lives and businesses.

At the center of the conversation is a simple principle: technology is here to serve us, not the other way around. As organizations embrace AI, the opportunity is to use it securely and responsibly while preserving the human judgment, creativity and purpose that technology is ultimately designed to support.

Technology should serve people, not the other way around. Edna challenges organizations to look beyond adopting technology simply because it is available and instead ask whether they are using the right technology for the right task and in a way that works for them.

AI agents can expand what organizations and their people are capable of doing, but increasing autonomy introduces new security and governance considerations. Edna explains why organizations should think about agents as part of the workforce with defined identities, credentials, authorization and boundaries around what they can access and do.